Appointed General Sales Agent
Emirates General Sales Agent for Southeast & Eastern Europe
PMT Group is the appointed General Sales Agent for Emirates across ten markets in Southeast and Eastern Europe. Since 1997, we have handled the airline's passenger sales representation and trade distribution in the region, working from six offices with staff based in-market.
Ten markets across the region.
Each connects to Emirates' network through Dubai, putting Asia, Australia, Africa and the Americas within one stop of markets that have limited long-haul capacity of their own. That gap is the commercial case for Emirates here, and it is what our sales teams sell against.
- Slovenia LJU Served from Ljubljana
- Croatia ZAGDBV Served from Zagreb
- Bosnia & Herzegovina SJJ Served from Sarajevo
- Serbia BEG Served from Belgrade
- Moldova RMO Served from Bucharest
- Bulgaria SOF Served from Sofia
- North Macedonia SKP Served from Belgrade
- Albania TIA Served from Tirana
- Kosovo PRN Served from Tirana
- Montenegro TGDTIV Served from Belgrade
What we do for Emirates.
Passenger sales representation, specifically:
- Trade and corporate sales. Agency and corporate account relationships across all ten markets, managed locally.
- Premium cabin focus. Business and First carry disproportionate value in these markets. Our teams sell them deliberately rather than incidentally.
- Distribution. Fare filing, GDS monitoring, and booking support handled in-region.
- Agency enablement. Product training, familiarisation support, and first-line assistance for agencies selling Emirates.
- Reporting. Market-level demand and competitor reporting back to the airline.
For travel agencies.
If you sell Emirates in one of our ten markets, we are your contact for fares, groups, agency registration, training, and support. Offices in Serbia, Bosnia & Herzegovina, Bulgaria, Croatia and Albania; Slovenia covered by a resident sales executive.
Romania and Greece are flydubai-only markets — the full coverage breakdown is on the markets page.
Common questions
Who is the General Sales Agent for Emirates in Southeast and Eastern Europe?
PMT Group is the appointed General Sales Agent for Emirates across ten markets in Southeast and Eastern Europe: Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Moldova, Bulgaria, North Macedonia, Albania, Kosovo and Montenegro. PMT Group has represented Emirates in the region since 1997.
Does PMT Group represent Emirates in Romania and Greece?
No. Romania and Greece are flydubai-only markets for PMT Group. PMT Group represents Emirates in ten markets and flydubai in twelve; Romania and Greece fall outside the Emirates mandate.
How does a travel agency register to sell Emirates in these markets?
Travel agencies selling Emirates in PMT Group's ten Emirates markets register through PMT Group, which handles agency registration and setup with the airline, fare and availability queries, group bookings, product training and first-line support. Agencies can contact PMT Group at Serbia@flydubai.com.
Contact our Emirates team.
Agencies selling Emirates, and airlines evaluating representation in the region, reach us the same way.
Contact our Emirates team